State Farm® Insurance Agent Denise Ayers

"Kim was very polite and she was very helpful explaining too me about the policy"

"My daughter's dad has had to become his own insurance agent since he has become the victim of a vehicle break in. This agent and those affiliated with her of whom should have handled his claim and managed the fixing of his vehicle have sadly been absent since the incident. He has had to make all the calls involving his claim he has had to make certain his car was even towed to a mechanic at all. Furthermore, since the break in occured over the holidays his car was towed to three separate garages just to sit and wait the approval or denial of the mechanic and if he was unable to fix it it was just towed to another garage just to sit. This simply does not coincide with the company's mission or customer service. Finally his car was serviced almost a week after the company received it. Absolutely unacceptable!!! Customer service: 0 Customer follow up: 0 furthermore, she only responds to positive reviews or circumstances she controls and only responds when her client (Joshua Bailey) gives her directions as to what needs to be done!! Customer satisfaction: 0 All in all, please be on top of you insurance provider and make certain that your case as well as your vehicle is being serviced."

"Always ready to assist. I've price shopped for years yet never found a better price for the same coverage."

"The staff is very friendly"

"Very friendly and helpful"

"This is a very unprofessional agency, I would not recommend this place to anyone, please stay away"

"They will get things done in a quick time.."

"Nice"

"Excellent customer service!! Would reccomend this agency to anyone!"

"I love this company. Been with them for over 3yrs. Everyone is very professional. Mrs. Kim Bonagura, I absolutely love her."

"Great customer service and rates"

"Hello, my name is Michael Cartner, disabled US Army Veteran and long time customer of State Farm. A relationship I was happy with and recommend to everyone, recommended because I thought I had a “Good Neighbor”. Today I learned the heat breaking truth about my “Good Neighbor”. I learned that their protection and affection extended as far as a “Thanks” for paying my bill and sadly little more. I sit here today lost in a sea of excuses because I was naïve enough to trust the State Farm approved mechanic they recommended and the claims handler assigned to my incident. My accident was on the 17th of January, I called State Farm at once and set my claim into motion. I retrieved my rental dropped off my car and relaxed convinced everything would be fine. Boy was I wrong. Roughly ten days after I dropped off my car I drive by the shop to see if it’s almost done and to my surprise it has yet to be touched. I called State Farm right away and was assured everything would be taken care of and was once again reassured as to the trust worthiness of the State Farm approved body shop. That was on the 8th of February. On the 15 th I once again made my way to the body shop to check on the status of my car. I was furious to learn that my car had just but rolled into the repair bay. I again called State Farm . Again I was assured that everything would be ok and that an extension was an option if the shop delayed through no fault of my own. Today is the 18th of March my car is still unfinished with no idea of when it will be. My fiancé is nine months + pregnant and could go into labor at any moment, a delivery we have been assured will be dangerous and touchy at best and I am a disabled veteran with chronic issues that require access to the VA hospital. My rental car has been recalled to hertz because now State Farm says it’s no longer covering it, the body shop is trying to blame the delay on me and when I called This agency to tell them how horribly I was being treated I was essentially told call claims we can’t help you. It seems State Farm and the Denise Ayers agency are only a” Good Neighbor” when it’s time to sell a policy."

"I would never recommend this insurance agency to anyone!! Office personal was very unprofessional and could not do there job as promised!!!"

"Great customer service."

"Good people"

"I thought it was getting great service here but a very tiny Hiccup and misunderstanding cause me to have a gap in my insurance which I believe was not my fault and it was not admitted that it was not my fault so I had to cancel my service and I will never use another State Farm again because in any business the customer is always right and I was argued with when I expressed very politely that the mistake was not my fault so I'm sure others are having a wonderful service here but I will never use them again"

"This Office of State Farm is the Best! Kathy Everhardt and Agent Denise Ayers are the people you want on your side."

"Awesome service. I have been a customer since 2013"

"BEST AGENT EVER... HER STAFF IS GREAT AND FRIENDLY"

"Exelent service 🤗"

"Denise and staff are knowledgeable, friendly, and go the extra mile to make sure their clients are well taken care of. If I didn't have them on my side during our catastrophe, I don't know what I would have done."

"I am in love with my new car insurance company. I feel very secure and I also have the new drive and save device which causes me to be more conscience of my driving"

"Helpful and nice."

"My favorite insurance agency! Kim Bonagura is my agent and i absolutely love her. She has helped me so much from car, renters and life insurance. If you want prompt, kind and knowledgeable service go see Kim!"

"That Michelle is something wonderful. She is always so kind and greets me with a smile every time I come in to make my monthly payments. State Farm has found a GEM!"