State Farm® Insurance Agent Denise Ayers
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What our customers say about us...
Sherry Culler
November 19, 2024
"Denise was such a help to me when I retired and needing help with a supplement insurance plan. Felt like I was talking to a good friend and the experience was smooth, peaceful and complete. Her knowledge and experience certainly were such a comfort as she was able to answer all of my questions helping me to understand in laymen terms. I am planning to have all of my insurance needs with her expertise and help. You don't find many folks with a genuine desire to help find exactly what you need and want. But she sure does. Truly. I recommend Denise and her team for all your insurance needs. Great experience for my husband and myself. Thanks again Denise."
"Thank you for your 5-star review! We certainly appreciate your business and have enjoyed getting to know you. Looking forward to working with you and your family!"
Billy Kepley
March 9, 2024
"Kim was very polite and she was very helpful explaining too me about the policy"
Charlene McCorkle
January 17, 2024
"My daughter's dad has had to become his own insurance agent since he has become the victim of a vehicle break in. This agent and those affiliated with her of whom should have handled his claim and managed the fixing of his vehicle have sadly been absent since the incident. He has had to make all the calls involving his claim he has had to make certain his car was even towed to a mechanic at all. Furthermore, since the break in occured over the holidays his car was towed to three separate garages just to sit and wait the approval or denial of the mechanic and if he was unable to fix it it was just towed to another garage just to sit. This simply does not coincide with the company's mission or customer service. Finally his car was serviced almost a week after the company received it. Absolutely unacceptable!!! Customer service: 0 Customer follow up: 0 furthermore, she only responds to positive reviews or circumstances she controls and only responds when her client (Joshua Bailey) gives her directions as to what needs to be done!! Customer satisfaction: 0 All in all, please be on top of you insurance provider and make certain that your case as well as your vehicle is being serviced."
Kathryn Wilson
March 4, 2023
"Always ready to assist. I've price shopped for years yet never found a better price for the same coverage."
Martha Parker
August 6, 2022
"The staff is very friendly"
Louie Grimmett
October 7, 2021
"Very friendly and helpful"
anthony brown
August 18, 2021
"This is a very unprofessional agency, I would not recommend this place to anyone, please stay away"
Charlene Babcock
July 29, 2021
"They will get things done in a quick time.."
Judge Cherry
July 6, 2021
"Nice"
Earica Wall
June 21, 2021
"Excellent customer service!! Would reccomend this agency to anyone!"
Tiffany Hamilton
May 20, 2021
"I love this company. Been with them for over 3yrs. Everyone is very professional. Mrs. Kim Bonagura, I absolutely love her."
Kathy Ehler
April 1, 2021
"Great customer service and rates"
Glacier
February 18, 2021
"Hello, my name is Michael Cartner, disabled US Army Veteran and long time customer of State Farm. A relationship I was happy with and recommend to everyone, recommended because I thought I had a “Good Neighbor”. Today I learned the heat breaking truth about my “Good Neighbor”. I learned that their protection and affection extended as far as a “Thanks” for paying my bill and sadly little more. I sit here today lost in a sea of excuses because I was naïve enough to trust the State Farm approved mechanic they recommended and the claims handler assigned to my incident. My accident was on the 17th of January, I called State Farm at once and set my claim into motion. I retrieved my rental dropped off my car and relaxed convinced everything would be fine. Boy was I wrong. Roughly ten days after I dropped off my car I drive by the shop to see if it’s almost done and to my surprise it has yet to be touched. I called State Farm right away and was assured everything would be taken care of and was once again reassured as to the trust worthiness of the State Farm approved body shop. That was on the 8th of February. On the 15 th I once again made my way to the body shop to check on the status of my car. I was furious to learn that my car had just but rolled into the repair bay. I again called State Farm . Again I was assured that everything would be ok and that an extension was an option if the shop delayed through no fault of my own. Today is the 18th of March my car is still unfinished with no idea of when it will be. My fiancé is nine months + pregnant and could go into labor at any moment, a delivery we have been assured will be dangerous and touchy at best and I am a disabled veteran with chronic issues that require access to the VA hospital. My rental car has been recalled to hertz because now State Farm says it’s no longer covering it, the body shop is trying to blame the delay on me and when I called This agency to tell them how horribly I was being treated I was essentially told call claims we can’t help you. It seems State Farm and the Denise Ayers agency are only a” Good Neighbor” when it’s time to sell a policy."
Miranda Hinson
October 28, 2020
"I would never recommend this insurance agency to anyone!! Office personal was very unprofessional and could not do there job as promised!!!"
anil ramchandani
March 11, 2020
"Great customer service."
"Thank you Anil! We have loved working with you and your family over the years!"
Frankie Linker
February 20, 2020
"Good people"
"Thank you Frankie! You have been a great customer and we appreciate all the years with us!"
Nicola
January 19, 2020
"I thought it was getting great service here but a very tiny Hiccup and misunderstanding cause me to have a gap in my insurance which I believe was not my fault and it was not admitted that it was not my fault so I had to cancel my service and I will never use another State Farm again because in any business the customer is always right and I was argued with when I expressed very politely that the mistake was not my fault so I'm sure others are having a wonderful service here but I will never use them again"
"Thanks for your five-star rating! We are glad you are our customer!"
John Zvara
January 3, 2020
"This Office of State Farm is the Best! Kathy Everhardt and Agent Denise Ayers are the people you want on your side."
"Truly appreciate you recognizing our amazing team John! So glad you are our customer!"
David Boone
November 8, 2019
"Awesome service. I have been a customer since 2013"
"Thank you for the review David! We appreciate you and it's been our pleasure!"
Joshua Martinez
October 30, 2019
"BEST AGENT EVER... HER STAFF IS GREAT AND FRIENDLY"
"Thank you so much Joshua! We appreciate your loyalty throughout all these years."
Yanet Gonzalez Rodriguez
October 17, 2019
"Exelent service 🤗"
"Thanks Yanet! We have certainly enjoyed being part of all your new family growth and helping to protect what is important to you guys. Excited for what your future holds!"
Trey Ratcliff
October 9, 2019
"Denise and staff are knowledgeable, friendly, and go the extra mile to make sure their clients are well taken care of. If I didn't have them on my side during our catastrophe, I don't know what I would have done."
"Thanks Trey! Love being able to help in time of need."
Arian Mackey
October 3, 2019
"I am in love with my new car insurance company. I feel very secure and I also have the new drive and save device which causes me to be more conscience of my driving"
"Thank you for your kind review! So happy to help take care of you and your family. Glad you are utilizing the Drive Safe and Save feature not only to save money, but by helping you as a safe driver. Awesome!"
L. Donovan Heinz
November 29, 2018
"Helpful and nice."
"Thank you!!"
Kara Wilcox
July 23, 2018
"My favorite insurance agency! Kim Bonagura is my agent and i absolutely love her. She has helped me so much from car, renters and life insurance. If you want prompt, kind and knowledgeable service go see Kim!"
"Thank you Kara! I appreciate the kind feedback and welcome aboard State Farm! We all work hard to maintain the best customer service for our clients!"